Cert III Business

(Free Productivity Placements Program for Job Seekers)


This course is designed for individuals who are currently working in, or wish to work in the area of business ie: General Clerk, Customer Services Advisor, Data Entry Operator, Receptionist.

Course Content

This qualification is made up of 12 Units of Competency.

Course Modules:

  • BSBOHS201A     Participate in OHS processes – CORE Unit
  • BSBCUS301A     Deliver and monitor a service to customers
  • BSBINM301A     Organise workplace information
  • BSBCMM301A     Process customer complaints
  • BSBPUR301B     Purchase goods and services
  • BSBSUS301A     Implement and monitor environmentally sustainable work practices
  • BSBWRT301A     Write simple documents
  • BSBWOR301A     Organise personal priorities and development
  • BSBITU307A      Develop keyboarding speed and accuracy
  • BSBITU306A      Design and produce business documents
  • BSBADM406B    Organise business travel
  • BSBADM307B    Organise schedules

 

Prerequisites

Be sufficiently fluent in the use of the English language for communication and assessment purposes.  Wear closed in shoes when attending the LaMon training venue.
Delivery

Day Classes                

– Week 1 - 2 days in class (9am – 2pm)
– Week 2 – working at home on assignments
– Week 3 - 2 days in class (9am – 2pm)

Combination of External & In Class Training

Allowing a flexible approach for those that would like a degree of classroom training. The candidate will be required to complete various theory and practical assessments.  Please note, the candidate will be required to complete some research and assessment tasks in their own time.


Assessment will take place using a combination of strategies that will include simulated and workplace activities, project work, self-paced and group-based work.  You will build throughout the training: a comprehensive portfolio will be the basis of the final assessment.


Certificates will not be issued until all assessment tasks are complete and deemed competent.

Please read the Student Handbook - from the Downloads menu before paying for the course.