Certificate III in business
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In Short
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support a team.
Prerequisites
-BSB20107 Certificate II in Business or other relevant qualifications
OR
-with vocational experience in a range of support roles without a formal business qualification.
Maximum Participants
8
Course Content
-BSBADM311A Maintain business resources
-BSBCMM301A Process customer complaints
-BSBCUS301A Deliver and monitor a service to customers
-BSBDIV301A Work effectively with diversity
-BSBFIA301A Maintain financial records
-BSBFLM303C Contribute to effective workplace relationships
-BSBFLM305C Support operational plan
-BSBFLM306C Provide workplace information and resourcing plans
-BSBFLM309C Support continuous improvement systems and processes
-BSBFLM311C Support a workplace learning environment
-BSBFLM312C Contribute to team effectiveness
-BSBINM301A Organise workplace information
-BSBINM302A Utilise a knowledge management system
-BSBINN301A Promote innovation in a team environment
-BSBIPR301A Comply with organisational requirements for protection and use of intellectual property
-BSBITU301A Create and use databases
-BSBITU302B Create electronic presentations
-BSBITU303A Design and produce text documents
-BSBITU304A Produce spreadsheets
-BSBITU305A Conduct online transactions
-BSBITU306A Design and produce business documents
-BSBITU309A Produce desktop published documents
-BSBOHS301B Apply knowledge of OHS legislation in the workplace
-BSBPRO301A Recommend products and services
-BSBPUR301B Purchase goods and services
-BSBSUS301A Implement and monitor environmentally sustainable work practices
-BSBWOR301A Organise personal work priorities and development
-BSBWOR302A Work effectively as an off site worker
-BSBWRT301A Write simple documents
Course Completion
Certificate III in Business Accreditation
This course provides a pathway to the following:
-Customer service adviser
-Data entry operator
-General clerk
-Payroll officer
-Typist
-Word processing operator
-BSB40207 Certificate IV in Business, or a range of other Certificate IV qualifications
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